Learn to ride.
Own the road.

Off-road, engine not running yet — controls, basic checks, and getting a feel for the bike's weight and balance.

Still off the road — your first time actually riding, working manoeuvres, braking, gear changes and observation.

A Highway Code session — road positioning, hazard awareness, separation distances and your legal responsibilities.

A minimum two hours in real traffic with your instructor — junctions, roundabouts, gradients and a U-turn.

Not in the pass/fail sense of a driving test — but you do need to reach a competent standard before we sign you off. If you're not quite there by the end of the day, that can mean an extra training session, at extra cost. The instructor's assessment on the day is what counts: it's their call, guided by DSA criteria, on whether you've met the standard.

If it becomes clear during the day that a student's attitude, ability, or safety awareness isn't where it needs to be, we may end the session early. It's not a judgement on you — it's us protecting your safety and everyone else's on the road. We'd always rather pause and rebuild than push you through and hope for the best.

Most students complete CBT in a single day, and that's what we plan for. But if you need more time to ride safely and confidently, we'll split training across an extra day rather than sign you off early — that may carry an additional cost. If a single, guaranteed one-day session is a hard requirement for you, it's worth flagging that before you book.

Our instructors use personal video equipment during training to give you clearer, more specific feedback and to help spot things worth improving. Footage is used strictly for training and monitoring purposes and is kept confidential.

We're a training centre, not a test-booking service. Every Module 1 or Module 2 test we put a student in for follows training with us — putting someone we haven't trained straight into a test would go against our DSA training body agreement, so it's not something we're able to offer.

CBT starts at 8:30am, and we ask you to arrive by 8:15am. That fifteen minutes isn't padding — it's licence and eyesight checks, paperwork, and getting you into the right kit, all of which has to happen before anyone gets on a bike.

A1, A2, Direct Access and Back to Biking courses normally start at 10:00am, but your exact start time is confirmed by text when you book — please work to the time in that message rather than assuming, and still aim to be with us around fifteen minutes beforehand.

Whichever course you're on, it works the same way as a DVSA test: turn up after the start and you can't be taken on the day. Once training has begun we can't fit a latecomer in without shortening everyone else's, so a late arrival means losing the day and the course fee. If something goes wrong on your way to us, call as early as you can and we'll do what we're able to — but we can't promise anything once the day is under way.

Wear hard-wearing clothing that can take a fall — denim jeans with no rips (nylon or stretch-fit trousers aren't acceptable), a padded jacket, and walking boots that cover the ankle (steel toe caps aren't permitted, and trainers or anything leaving your ankle exposed don't meet the standard). We may have to turn you away on the day if you arrive without suitable footwear or clothing. Helmets, jackets and gloves may be available on the day but aren't included as standard, and we don't supply waterproofs, so dress for the weather. Any damage to our bikes caused by negligent riding is chargeable at the instructor's discretion.

Every CBT day starts with an eyesight check and a review of your licence — both are DVSA requirements, not something we can waive. If you can't meet the eyesight standard, or you turn up without a valid licence, we're not able to let training go ahead. In either case the day ends there, and unfortunately the course fee isn't refundable — the instructor's time and the bike booking are committed the moment the day begins, whether or not you're able to get on the bike.

A CBT is made up of five elements (A to E), and each must be completed to the DVSA-required standard before you move on to the next — it's a course you complete, not a test you pass. If you haven't met the standard on an element, your CBT ends at that point, whichever element it is and whenever in the day it falls. That isn't a failure; it simply means more time on the bike is needed, and your instructor's judgement on it is final.

Where that happens, the course needs to be booked again on another day at the full course fee — the day already taken isn't refundable, as the instructor's time and the bike were committed for it. The same applies to A1, A2, Direct Access and Back to Biking training: the days booked are the days charged for, and further training beyond that is charged separately.

We ask for the same respect we give — towards instructors and fellow trainees alike. Verbal abuse or physical aggression towards staff or other students results in immediate cancellation of training, and may be reported to the relevant authorities.

A £500 insurance excess applies in the event of an insurance claim, but it isn't normally charged for minor damage. Something like a broken lever is charged at our standard replacement rate instead — it's only for more serious damage that the full excess comes into play.

Please give at least 7 working days' notice to cancel or move a booking. Cancelling with less notice can mean losing the training fee, and a 5% admin fee is deducted from the original payment regardless.

Occasionally the weather makes riding genuinely unsafe — ice, high winds, or heavy snow rather than ordinary British rain. If we can see it coming, we'll always let you know as early as we can. But forecasts change, and quite often we won't know until the morning itself whether conditions are workable.

So unless you've heard directly from us, please assume your course is going ahead and come along as planned. If we do have to call it off, we'll rearrange your training for another day at no extra cost to you — you won't lose the day or the fee.

Occasionally the DVSA cancels a test at short notice, usually because of examiner sickness. That's outside our control and outside yours. Where they cancel with less than three full working days' notice, you can claim your expenses back from them — including up to four hours of training with us at our standard hourly rate — and we'll provide the signed receipt you'll need for that claim. Claims go in within six months of the cancelled test date, and motorcycle tests use a downloadable form rather than the online one: claim expenses if DVSA cancelled your test.

If a test is called off because of the weather, the DVSA refunds the test fee itself, but weather cancellations are specifically excluded from that expenses scheme — so nothing else is recoverable from them. Our instructor's time and the motorcycle were still committed to your booking that day, so those costs remain payable. We'll always try to make the day count for something, usually by turning it into training time rather than writing it off.